Frequently Asked Questions

Your guide to shopping with Blackmore IT

What kind of warranty do you offer on refurbished electronics?

All our refurbished products undergo a rigorous testing process and come with a standard 12-month warranty covering hardware defects to ensure your peace of mind.

How long does shipping take for domestic orders?

Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, while express options are available at checkout for next-day delivery.

What is your return policy for faulty items?

If you receive a faulty item, please contact us within 30 days of receipt. We provide a pre-paid shipping label and will offer a full refund or a replacement unit.

Do you offer bulk discounts for corporate or educational institutions?

Yes, Blackmore IT specializes in B2B solutions. Please reach out to our sales team via the contact form for a custom quote on bulk hardware orders.

Are the batteries in your used laptops tested?

Every laptop battery is tested for health and capacity. We guarantee that all batteries will hold a minimum of 80% of their original design capacity unless otherwise stated in the product description.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. For business customers, we also support bank transfers via proforma invoice.